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Dropping a class for Secondary Student

jreynolds9
Journeyman

Dropping a class for Secondary Student

I was dropping/adding classes for several secondary students and I received this alert for 4 of the students.  

I was able to drop classes for all the other students.  

I don't know what this alert means!!

 

jreynolds9_0-1711998881807.png

Thank You

Jennifer

6 Replies
JeffG9
PowerSchool Champion
PowerSchool Champion

The first thing you'll want to do is open the "Show-Alert Message Details."

 

 

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Full Disclosure: I do not work for PowerSchool
jreynolds9
Journeyman

So Here is my alert message.  I have no idea what it means lol

jreynolds9_0-1712067919733.pngjreynolds9_1-1712067931225.png

 

JeffG9
PowerSchool Champion
PowerSchool Champion

OH NO THE "ATOMIC SYNC FAILURE!!!"

 

I have actually seen that before when Committing a schedule over from PowerScheduler. Of course I don't really know what it means either.

 

I suggest doing the drops individually for all the students; this may help you isolate the issue if it is with one student. You can then start poking around to see if there is an issue with the student record or perhaps with the enrollment record you are trying to drop.

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Full Disclosure: I do not work for PowerSchool
jreynolds9
Journeyman

Yikes!  Not the answer I wanted lol.  I was actually dropping one student at a time and got this response on 4 separate students.  Thanks for trying though!!

jreynolds9
Journeyman

Thought I'd let you know I figured it out.  I just used a day earlier than what I was using for the original drop date.  Went through with no problems.  Thanks!!

JeffG9
PowerSchool Champion
PowerSchool Champion

Ghost in the Machine!

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Full Disclosure: I do not work for PowerSchool