Designated support contact can't see SIS case portal

ppiwowarski
Padawan

Designated support contact can't see SIS case portal

I'm supposed to be a designated support/technical contact at my institution, but PowerSchool Community does not allow me to see any of the pages, such as the SIS case portal, that I'm supposed to be able to use. Our PowerSchool administrator has done everything she can find on her side. Can you please resolve this? I am asking in this public forum because every error page I've seen specifically directs me to do so.

1 Reply
NinaRi
Community Support Expert
Community Support Expert

Hello @ppiwowarski,

 

Thank you for reaching out in the PowerSchool Community!  We sent you a private message on your access levels.  We will continue to follow up with you in the private message. 


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.