Cumulative grade is not averaging

mslaton
Recruit

Cumulative grade is not averaging

My cumulative grade is not showing after I select it on the drop down list. How do I fix this?

3 Replies
KritiS
Community Support Expert
Community Support Expert

Hi @mslaton

 

For us to assist you further, please let us what dropdown are you referring to? Is that the GPA Validation? 

 

Would you also please elaborate on the issue that you are facing?



KritiS
Community Moderator

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mslaton
Recruit

It is under the drop down selection “Cumulative Grade Information”
It says simple and simple percent.
The other day the average showed up and now it doesn’t.
KritiS
Community Support Expert
Community Support Expert

Hi @mslaton

 

In order to protect your privacy and avoid sharing any Personal Identifiable Information (PII) data in the Community, we recommend reaching out to the Technical Contacts of your district who should be able to connect with the PowerSchool SIS Support Team on your behalf.

 

The Support Team would be able to take a closer look at the data and help rectify the reason for this issue along with the further troubleshooting steps.



KritiS
Community Moderator

Remember to give Kudos to suggestions that help you!
If a suggestion helps solve your issue, please select Accept As Solution on the post so others can see the solution, too!