For us to assist you further, please let us what dropdown are you referring to? Is that the GPA Validation?
Would you also please elaborate on the issue that you are facing?
In order to protect your privacy and avoid sharing any Personal Identifiable Information (PII) data in the Community, we recommend reaching out to the Technical Contacts of your district who should be able to connect with the PowerSchool SIS Support Team on your behalf.
The Support Team would be able to take a closer look at the data and help rectify the reason for this issue along with the further troubleshooting steps.