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ltaylor55

Cannot submit a ticket

ltaylor55
Trainee
‎07-08-2024 05:48 AM
‎07-08-2024 05:48 AM

Cannot submit a ticket

I am unable to launch a chat or submit a case ticket because I do not have any products connected to my account. When I choose my account in the Launch Chat option, no products are available.   I am listed as a Technical Contact in PowerSource.  Please advise.

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CindyOp
Community Support Expert
Community Support Expert
‎07-08-2024 05:54 AM
‎07-08-2024 05:54 AM

Hi @ltaylor55 

 

I will reach out to you through a PM to protect your PII.

 

Learning about Customer Connect


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Cindy
PowerSchool Community Support
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