Cannot log in

Jdewbre
Rookie

Cannot log in

I have not received an answer to my message from yesterday.  We get an error message when we try to log in, since before noon yesterday.  Please respond.

5 Replies
NinaRi
Veteran

Hi @Jdewbre,

 

Thank you for reaching out in the PowerSchool Community! Can you please provide us with more detail on this issue. Which PowerSchool Product youa re trying to log into (PowerSchool SIS, Enrollment, Applicant Tracking, etc)?  When you receive an error message, what does it say, specifically?  Are you able to share a screenshot of your view?  This way we can take a closer look to help determine your next steps. Thank you!
 


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.
Jdewbre
Rookie

Applicant Tracking and we get invalid Username or password message

Jdewbre
Rookie

 
Jdewbre
Rookie

We were able to get our problem solved.

 

NinaRi
Veteran

Hello @Jdewbre,

 

Thank you for the update. We are happy to hear you are able to get your problem resolved.  Please feel free to reach out again if you have any more questions. We will be happy to help!


Nina R.
Did your issue get solved? Please remember to give Kudos and/or select Accept As Solution on the helpful posts to thank the author and to help others find the solution.