Can't access Schoology with our new domain/email

hthielen
Trainee

Can't access Schoology with our new domain/email

Our school website and hence email domain has changed and we can no longer access our Schoology site. We are a Google school and authenticated through to Schoology with our gmail, but as you can imagine, now that the email has chanced we are not associated with our existing account. Please advise how to fix this. I can't get a hold of support. Thank you for any feedback!

1 Reply
ParitoshT
Community Support Expert
Community Support Expert

Hi @hthielen,

 

I see that you had a support case with the Schoology team recently on the same issue. Please let me know if you are still having this issue on your side.

 

ParitoshT

Community Moderator