Can't Create Absence Using New Look

New Member

Can't Create Absence Using New Look



I am unable to create an absence in Smartfind since the new look has launched. I am looking to use the reason 01 but the system does not prompt me through like the tutorial video demonstrates it should. I'm guessing this is a glitch with the new system but I'm in a time crunch as the absence is for this Monday, June 27th. Any help would be greatly appreciated!

1 Reply
Community Support Expert
Community Support Expert

Hi @39534,


Thank you for posting in our PowerSchool Community!


I am sorry to hear you are having issues submitting an upcoming absence.


I recommend reaching out to your district SmartFind Express administrators. They can troubleshoot on their end and if no resolution they can reach out to the PowerSchool Support team.


If we can continue to help, please let us know!

Did your issue get resolved? Please remember to give Kudos and/or select Accept As Solution on helpful posts to thank the author and help others find the solution.

PowerSchool Community Support