Access to view case on the Portal


Access to view case on the Portal

I am not able to view cases on the portal or submit a support case.  I get this error when I click on the view case




2 Replies
Community Support Expert
Community Support Expert

Hi @lcochrane


Resources are accessible based on the role assigned by your school or district. The article below will provide the most common reasons you may receive a message that you do not have access to a resource.


Hmm Looks Like You Don't Have an Access Error Message.


I will follow up with you through a case to discuss your extended access to PowerSchool Community further to protect the privacy of our members.



Jyotishka B.
Community Moderator

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New Member

We have a custom field on the HR profile table called "Functional Supervisor", We need to provide access to the HR case from the Portal View to the Subject Person's Functional Supervisor, How can this be achieved for all the LE HR cases?

Thanks in Advance !