Access Denied In TalentEd Records

bmilldebrandt
Padawan

Access Denied In TalentEd Records

I'm having issues accessing TalentEd Records to approve and print. I still have access in TalentEd Hire. This is the message that comes up when I attempt to access an applicants file:

 

bmilldebrandt_0-1646660805491.png

 

 

Thank you for your assistance. 

1 Reply
JyotishkaB
Community Support Expert
Community Support Expert

Hi @bmilldebrandt  

 

Getting 'error: undefined' when trying to access a document in TalentEd Records was a widespread issue we had this morning. However, the development team has resolved this issue for all districts. The root cause of the error is still under investigation by our engineering team. 

 

If you are still getting the error, even after clearing the cache/cookies, you would need to reach out to your district admin or Designated Support Contact and have them work with PowerSchool Support to troubleshoot further.

 

 

Jyotishka B.
Community Moderator



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