Q&A: How soon should I inform PS about my decision to cancel a product or service from my account?

[#1]

Summary

This article explains the required timeline for notifying PowerSchool about a decision to cancel a product or service.

Question

How soon should I inform PowerSchool about my decision to cancel a product or service?

Answer

To ensure proper processing, cancellation requests must be submitted to PowerSchool at least 60 to 90 days before the start date listed on your renewal quote.  Your Customer Success Manager (CSM) can assist you further. To contact Customer Success, use the PowerSchool Assistant. This is the best path to find answers and create a Success case to connect with the team. If you're already in the Assistant, continue the conversation and you will get an option to contact our Success team.

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[#2]

Summary

This article explains the required timeline for notifying PowerSchool about a decision to cancel a product or service.

Question

How soon should I inform PowerSchool about my decision to cancel a product or service?

Answer

To ensure proper processing, cancellation requests must be submitted to PowerSchool at least 60 to 90 days before the start date listed on your renewal quote.  Your Customer Success Manager (CSM) can assist you further. To contact Customer Success, use the PowerSchool Assistant. This is the best path to find answers and create a Success case to connect with the team. If you're already in the Assistant, continue the conversation and you will get an option to contact our Success team.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.

[#3]

Summary

This article explains the required timeline for notifying PowerSchool about a decision to cancel a product or service.

Question

How soon should I inform PowerSchool about my decision to cancel a product or service?

Answer

To ensure proper processing, cancellation requests must be submitted to PowerSchool at least 60 to 90 days before the start date listed on your renewal quote.  Your Customer Success Manager (CSM) can assist you further. To contact Customer Success, use the PowerSchool Assistant. This is the best path to find answers and create a Success case to connect with the team. If you're already in the Assistant, continue the conversation and you will get an option to contact our Success team.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.