Dear Naviance Users,
We are excited to announce that Naviance users will soon have access to our award-winning PowerSchool Community’s resources, including our Case Portal and Ideas Portal starting on Thursday, June 2nd.
We will be hosting a series of webinars to give you an opportunity to preview the updates and include time for Q&A with our team.
May 25 at 10 am PT / 1 pm ET
May 27 at 11 am PT / 2 pm ET
June 1 at 11 am PT / 2 pm ET
June 3 at 9 am PT / 12 pm ET
The attached document provides an overview of the experience. Please note that you will see a step to select a username as shared in the attached document. This step will be part of the experience starting next week when you click on Explore our Community & Contact Support from the help menu. You can complete this step at any time before or after June 2nd.
We are excited to bring these updates to our Naviance users. If you encounter any issues using our new case form or live chat, please contact our support team at 866-337-0080