Summary
This article provides guidance on the steps to follow when setting up new user accounts in Schoology.
Question
What steps should I follow to set up a new account in Schoology?
Answer
To initiate the setup of a new Schoology account, a support ticket must be submitted for review by a Support Engineer. If additional services are required, the request will be routed to your Customer Success Manager (CSM) for further assistance.
To contact Customer Success, use the PowerSchool Assistant. This is the best path to find answers and create a Success case to connect with the team. If you're already in the Assistant, continue the conversation and you will get an option to contact our Success team.
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