Summary
This article explains how to request an update to your school or district name.
Question
How can I update my school's name?
Answer
To update your school or district name, use the PowerSchool Assistant to contact your Customer Success Manager (CSM) or Customer Success Team. This is the best path to find answers and create a Success case to connect with the team. If you're already in the Assistant, continue the conversation and you will get an option to contact our Success
When submitting your request, be sure to include:
- A letter on your organization’s official letterhead confirming the name change
- Supporting legal documentation, such as:
- Board meeting minutes
- A legal name change notice
- Filings from a state agency
- These documents are required to maintain a proper audit trail. Please note that a W-9 form alone is not sufficient for processing a name change.
- Once all required documentation is submitted, your request will be reviewed internally. Upon approval, all associated records—including billing—will be updated to reflect the new name. Your CSM will guide you through the process. To contact the Customer Success Team, use the PowerSchool Assistant. If you're already in the Assistant, continue the conversation to connect with the team.
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