Summary
This article explains how to update the contact information associated with your PowerSchool account.
Question
How do I change the contact information for my account?
Answer
Technical Contacts (TCs) can view and manage their current contact list by logging into the PowerSchool Community, navigating to the Customer Connect tab, selecting Support, and accessing the Manage Technical Contacts section. From there, you can view your allotted Technical Contact (TC) count and make updates as needed. To update other contact types—such as Billing Contacts or TCs—please reach out to your Customer Success Team. To contact your Customer Success Team, use the PowerSchool Assistant. If you're already in the Assistant, continue the conversation to connect with the team. When submitting a request, be sure to include the following details for any new or updated contacts:
- Full name
- Job title
- Email address
- Phone number
To contact your Customer Success Team, use the PowerSchool Assistant. If you're already in the Assistant, continue the conversation to connect with the team.
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