Summary
This article explains how to request an update to your school or district name in PowerSchool SIS.
Question
How can I update my school's name in PowerSchool SIS?
Answer
To update your school or district name in PowerSchool SIS, please contact your Customer Success Manager (CSM). To contact your CSM or the Customer Success Team, log into the PowerSchool Community, navigate to the Customer Connect tab, and select Success (accessible to Technical Contacts only).
When submitting your request, be sure to include:
- A letter on your organization’s official letterhead confirming the name change
- Supporting legal documentation, such as:
- Board meeting minutes
- A legal name change notice
- Filings from a state agency
- These documents are required to maintain a proper audit trail. Please note that a W-9 form alone is not sufficient for processing a name change.
- Once all required documentation is submitted, your request will be reviewed internally. Upon approval, all associated records—including billing—will be updated to reflect the new name. Your CSM will guide you through the process. To contact your CSM or the Customer Success Team, log into the PowerSchool Community, navigate to the Customer Connect tab, and select Success (accessible to Technical Contacts only).
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