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Re: Hmm Looks Like You Don't Have Access Error Message

moyacperez1
Rookie

Re: Hmm Looks Like You Don't Have Access Error Message

I cannot log into my account to apply for a new job even though I am already in the system. I have even tried to create a new account but it just says my information is already tied to an account. 

3 Replies
CindyOp
Community Support Expert
Community Support Expert

Hi @moyacperez1 

 

Thank you for reaching out to the PowerSchool Community.

 

We have a few articles that can assist you with troubleshooting your issue with your account. I recommend reviewing the Knowledgebase Articles by product for a solution to assist. 

 

If you still have an issue, I recommend you work with the PowerSchool Support team through a case and have them assist you with the recovery of your account. You can reach out to them by clicking on this link.


Did your issue get resolved? Please remember to give Kudos and/or select Accept As Solution on helpful posts to thank the author and help others find the solution.

Cindy
PowerSchool Community Support
LatoyiaWilliams501

Hello, I am having trouble logging in. I have completed the log info but when I go to apply it says my log-in is incorrect.

CindyOp
Community Support Expert
Community Support Expert

Hi @LatoyiaWilliams501 

 

Thank you for reaching out to the PowerSchool Community.

 

We have a few articles that can assist you with troubleshooting your issue with your account. I recommend reviewing the Knowledgebase Articles by product for a solution to assist. 

 

If you still have an issue, I recommend you work with the PowerSchool Support team through a case and have them assist you with the recovery of your account. You can reach out to them by clicking on this link.


Did your issue get resolved? Please remember to give Kudos and/or select Accept As Solution on helpful posts to thank the author and help others find the solution.

Cindy
PowerSchool Community Support