Log in will not work. It does not recognize my email

[aviolissi]

I have a school spring account that I have not been able to access. I continue to put in my email but it tells me it does not recognize my email. 

Please help- it has been 3 weeks of trying to get access, My building principal looked and can see my profile and all my work.  

[SAFFIYAT]

Hi @aviolissi

To avoid sharing any Personally Identifiable Information (PII) data in the Community, we recommend working with our support team, who would be able to help you in accessing your school spring account.

You should be able to submit a support ticket here.