When working on troubleshooting issues, we may ask you for information about your computer and operating system. Here are a few links that you can use to easily find this information.
NOTE: We also recommend sharing these with others if you are helping them troubleshoot issues as well!
http://supportdetails.com/
- Operating System
- Web Browser (This is the one you are using when you visit the site, not all browsers you may have open on your computer.)
- IP Address
- Javascript
- Cookies
- Screen Resolution
- Browser Size
- Color Depth
- Flash Version
http://www.speedtest.net/
- Ping Time
- Download Speed
- Upload Speed
