If you are unable to see the Returning Student Form, you would first need to verify if you are trying to access the started form if the correct enrollment account.
Sometimes it may happen that the Snapcode gets associated with a different family account which may lead to this log-in error. In that case, you can refer to this article:
Snapcode Associated with a Different Family Account which provides you the troubleshooting steps to resolve this issue.
Jyotishka B.
Community Moderator
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