Locked out of registering

New Member

Locked out of registering

I'm trying to register my daughter for first grade. Can't get past the dob. It said her dob doesn't match the records and now I'm locked out. Not sure what to do. I entered it in the right format.
1 Reply
Community Support Expert
Community Support Expert

Hi! @Danacope4u,


If you are attempting to access a form and receive the error “Date of birth does not match”, this means that the date of birth you have entered does not match what your school district has on file for the snapcode that you entered.  I recommend reviewing the article on Date of Birth Does Not Match that should guide you further.

Muskan Sehar

PowerSchool Community Moderator

Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator