I am locked out of my portal for registering my child

[Monicahansen]

I don't know what board can help me, I am locked out of access to my son's school portal where I am trying to register him for school and no one at the school can help and no one on your help phone number can help. I simply need someone to reset the portal so that I can get back in. I have a "congrats" email on it being set up correctly that says "now you can fill out all forms and access all your son's info etc." and now cannot get in. Please help in this matter. Monica Hansen

[Reshma]

Hi @Monicahansen,

If you are still experiencing this issue, I recommend reaching out to the school district to help regain access to your account. They should be able to assist you further.