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Parents that have Custody and using Emergency Contacts

Lara83
Journeyman

Parents that have Custody and using Emergency Contacts

As we have noticed some of our parents are not getting emails. Then we looked into their contacts and parents were check marking emergency contact as well for them. Is there a way to gray out emergency contact if you select custody? Our auto dialers will not send to emergency contacts just to parents with custody. Any ideas or suggestions besides typing in big bold red letters do not select emergency if you are the parent?

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