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Troubleshoot: Applicant getting error when logging in to apply?

Applicant getting error when logging in to apply?

 

If you have an applicant trying to apply for a job and getting an error message like, “An error has occurred that prevents this portion of your profile from being saved at this time, or you have logged out of the system. Please login again and try your task again” This means one of three ways they are signing in wrong. Please see examples below.

ashleyjohann_0-1616450750221.png

 

Example and explanation of the three options.

 

When they hit ‘Apply’ for a job, it asks them to sign in 1 of 3 ways:

  1. A) I am a new applicant. (They would use this option to sign in if they have never applied at this district before using Hire. Even if they applied 4,5,10 years ago they will need to start new depending on if they have profile in the application manager)
  2. B) I already have a Hire account with XYZ School. (If they have applied before your district and you can find their profile in application manager under ALL tab. If you can not see them in there, they would need to hit the first option New Applicant)

C) I want to transfer my account. (If they worked\applied for a different district that also uses Hire\Applicant tracking they can use this option. If they are using this option and it is giving an error, they would more than likely need to use the ‘New applicant’ option. Meaning their district does not use the same Hire site to transfer their information over)

 

 

If the page looks like the below image when clicking to Apply for a position, please click the link below. 

 

Video: Creating a new applicant login 

 

 

ashleyjohann_0-1709854928139.png

 

 

Comments

I am trying to apply for a job and had attempted to apply months ago,  and now I am locked out of my email account with TDS Telecom and cannot get back in the system even after talking with tech support, they are having to go to their web site designer.     

 

I cannot get your system to allow me to apply because when I try to create a new account,  it picks up my social and won't allow me to go further , due to me already having an account.   

Hi @Jenniferh1974


I would recommend you clear your cache and cookies or switch to a different browser and try to log in to your account. You can also refer to this article:  How-Do-I-Recover-My-Username-and-or-Password and reset your password and try to log in.

 

If you still don't work, I recommend you work with the PowerSchool Support team through a case and have them assist you with the recovery of your account. You can reach out to them by clicking on this link.

 

 

What was wrong with what was working?

I created an account, but my password is not working.  

Why is this process confusing and frustrating?

I created a new account today and I am trying to apply for a position ASAP. It keeps telling me that my password

is incorrect and it is not sending me an email to reset the password. 

Hi @tbowling841 

 

I hope you are well! 

If you are having issues getting into the system please feel free to reach out to our applicant support team using the link below.

 

Click here to reach our Applicant Support Team 

 

Ashley Johann

Manager 

I am pretty good at stuff like this but I must have tried to log in 40 times w/o success...I am trying to log in to apply for a job. It should NOT be this difficult

Hi @sjordan130 

 

We recommend reviewing the below articles to help you log into your account:
 

If you continue to face issues or need any further assistance, then we recommend submitting a support ticket by clicking on this link.

 

 

Hello everyone I'm a new applicant, thank you so much that I'm here.

 

I am having the same issues someone above mentioned. I created a new account today. I verified my account via the email that was sent by the system. I went back to the school's website to apply for a job. I click sign in, am redirected to your site and have been trying to login for the last 20 minutes. I am using the email and the password I used to create my account, yet I cannot login. It just says, "Wrong email or password". I have reviewed the materials and videos in the links shared above. I even clicked "Forgot password?" to attempt to reset my password. I  haven't even received an email to reset it. I still cannot log in. Could someone please assist so I can apply for this job?

Applicant getting error when logging in to apply?

 

If you have an applicant trying to apply for a job and getting an error message like, “An error has occurred that prevents this portion of your profile from being saved at this time, or you have logged out of the system. Please login again and try your task again” This means one of three ways they are signing in wrong. Please see examples below.

ashleyjohann_0-1616450750221.png

 

Example and explanation of the three options.

 

When they hit ‘Apply’ for a job, it asks them to sign in 1 of 3 ways:

  1. A) I am a new applicant. (They would use this option to sign in if they have never applied at this district before using Hire. Even if they applied 4,5,10 years ago they will need to start new depending on if they have profile in the application manager)
  2. B) I already have a Hire account with XYZ School. (If they have applied before your district and you can find their profile in application manager under ALL tab. If you can not see them in there, they would need to hit the first option New Applicant)

C) I want to transfer my account. (If they worked\applied for a different district that also uses Hire\Applicant tracking they can use this option. If they are using this option and it is giving an error, they would more than likely need to use the ‘New applicant’ option. Meaning their district does not use the same Hire site to transfer their information over)

 

 

If the page looks like the below image when clicking to Apply for a position, please click the link below. 

 

Video: Creating a new applicant login 

 

 

ashleyjohann_0-1709854928139.png

 

 

Applicant getting error when logging in to apply?

 

If you have an applicant trying to apply for a job and getting an error message like, “An error has occurred that prevents this portion of your profile from being saved at this time, or you have logged out of the system. Please login again and try your task again” This means one of three ways they are signing in wrong. Please see examples below.

ashleyjohann_0-1616450750221.png

 

Example and explanation of the three options.

 

When they hit ‘Apply’ for a job, it asks them to sign in 1 of 3 ways:

  1. A) I am a new applicant. (They would use this option to sign in if they have never applied at this district before using Hire. Even if they applied 4,5,10 years ago they will need to start new depending on if they have profile in the application manager)
  2. B) I already have a Hire account with XYZ School. (If they have applied before your district and you can find their profile in application manager under ALL tab. If you can not see them in there, they would need to hit the first option New Applicant)

C) I want to transfer my account. (If they worked\applied for a different district that also uses Hire\Applicant tracking they can use this option. If they are using this option and it is giving an error, they would more than likely need to use the ‘New applicant’ option. Meaning their district does not use the same Hire site to transfer their information over)

 

 

If the page looks like the below image when clicking to Apply for a position, please click the link below. 

 

Video: Creating a new applicant login 

 

 

ashleyjohann_0-1709854928139.png

 

 

Version history
Last update:
‎10-08-2024 10:32 AM
Updated by: