How-To: Clear DNS Cache

[#1]

Summary

How to clear the DNS cache?

Solution

Clear Cache in Google Chrome

In the event Google Chrome is not loading a website correctly and seems to be stuck on an old site, this process will reset the DNS cache.

1. Open Google Chrome.
2. In the address field, enter chrome://settings/clearBrowserData 
3. In the window that opens, click the Advanced tab and set the "Time range" to "All time" in the drop down.
4. Remove all of the checkmarks with the exception of "Hosted app data", make sure that option does have a check mark. Click the "Clear data" button.
   
5. Close Google Chrome and reopen. The browser should now be using new DNS information received from the Internet.

Clear Cache in Microsoft Edge

1. Click on the three horizontal dots in the top right corner of the browser and go to Settings.
2. Under Clear Browsing Data select Choose what to clear and make sure Cached data and files is checked off.
3. Click Clear to remove the data.

Clear Cache in Firefox

1. Click the menu button and select Preferences.
2. Select the Privacy & Security panel.
3. In the Cookies and Site Data section, click Clear Data
   
4. Remove the checkmark in front of Cookies and Site Data.
   • For more information about managing site data, see Manage local site storage settings.
5. With Cached Web Content check marked, click the Clear button.
6. Close the about: preferences page. Any changes you've made will automatically be saved.

Clear Cache in Safari

1. Select the first item "Safari" in the main menu and from the drop-down the item "Preferences..."
2. A popup opens. Click on the tab "Advanced".
3. Check the option "Show Develop menu in menu bar" at the bottom. Now you should see a new menu item in the main menu named "Develop".
4. If you click on the menu item "Develop" you can select "Empty Caches" from the submenu items.
5. Reload the site.

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[#2]

Summary

How to clear the DNS cache?

Solution

Clear Cache in Google Chrome

In the event Google Chrome is not loading a website correctly and seems to be stuck on an old site, this process will reset the DNS cache.

1. Open Google Chrome.
2. In the address field, enter chrome://settings/clearBrowserData 
3. In the window that opens, click the Advanced tab and set the "Time range" to "All time" in the drop down.
4. Remove all of the checkmarks with the exception of "Hosted app data", make sure that option does have a check mark. Click the "Clear data" button.
   
5. Close Google Chrome and reopen. The browser should now be using new DNS information received from the Internet.

Clear Cache in Microsoft Edge

1. Click on the three horizontal dots in the top right corner of the browser and go to Settings.
2. Under Clear Browsing Data select Choose what to clear and make sure Cached data and files is checked off.
3. Click Clear to remove the data.

Clear Cache in Firefox

1. Click the menu button and select Preferences.
2. Select the Privacy & Security panel.
3. In the Cookies and Site Data section, click Clear Data
   
4. Remove the checkmark in front of Cookies and Site Data.
   • For more information about managing site data, see Manage local site storage settings.
5. With Cached Web Content check marked, click the Clear button.
6. Close the about: preferences page. Any changes you've made will automatically be saved.

Clear Cache in Safari

1. Select the first item "Safari" in the main menu and from the drop-down the item "Preferences..."
2. A popup opens. Click on the tab "Advanced".
3. Check the option "Show Develop menu in menu bar" at the bottom. Now you should see a new menu item in the main menu named "Develop".
4. If you click on the menu item "Develop" you can select "Empty Caches" from the submenu items.
5. Reload the site.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.

[#3]

Summary

How to clear the DNS cache?

Solution

Clear Cache in Google Chrome

In the event Google Chrome is not loading a website correctly and seems to be stuck on an old site, this process will reset the DNS cache.

1. Open Google Chrome.
2. In the address field, enter chrome://settings/clearBrowserData 
3. In the window that opens, click the Advanced tab and set the "Time range" to "All time" in the drop down.
4. Remove all of the checkmarks with the exception of "Hosted app data", make sure that option does have a check mark. Click the "Clear data" button.
   
5. Close Google Chrome and reopen. The browser should now be using new DNS information received from the Internet.

Clear Cache in Microsoft Edge

1. Click on the three horizontal dots in the top right corner of the browser and go to Settings.
2. Under Clear Browsing Data select Choose what to clear and make sure Cached data and files is checked off.
3. Click Clear to remove the data.

Clear Cache in Firefox

1. Click the menu button and select Preferences.
2. Select the Privacy & Security panel.
3. In the Cookies and Site Data section, click Clear Data
   
4. Remove the checkmark in front of Cookies and Site Data.
   • For more information about managing site data, see Manage local site storage settings.
5. With Cached Web Content check marked, click the Clear button.
6. Close the about: preferences page. Any changes you've made will automatically be saved.

Clear Cache in Safari

1. Select the first item "Safari" in the main menu and from the drop-down the item "Preferences..."
2. A popup opens. Click on the tab "Advanced".
3. Check the option "Show Develop menu in menu bar" at the bottom. Now you should see a new menu item in the main menu named "Develop".
4. If you click on the menu item "Develop" you can select "Empty Caches" from the submenu items.
5. Reload the site.

Was this Article Helpful?

• Kudo this article if you found it helpful. It will help others find this resource.
• Comment directly on this article to request clarification or share feedback about the content of the article.
• Use the product-specific forum for questions not directly related to this article.