Message: 403, server Error

snopeksusy
New Member

Message: 403, server Error

Good morning,

 

Help please.

 

One of our users keeps getting a message 403, server error. It won't let her log on at all to your website, but yet when I look her up everything looks fine.  I'm not sure what do to.  

 

Thank you in advance for your help.

 

Kind regards,

Susy

 

 

1 Reply
JyotishkaB
Community Support Expert
Community Support Expert

Hi @snopeksusy 

 

There can be multiple reasons on getting this server error, one of them being a SSO misconfiguration which needs to be addressed by PowerSchool Support to verify the SSO settings in Manage Org. We recommend that you reach out to the Designated Support Contact of your district informing them about the issue so that they can work with the support team to have a look at the system setup.

 

 

Jyotishka B.
Community Moderator



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