Issues with SFE

AmandaD3
Journeyman

Issues with SFE

Was there a new update? Our system has had a lot of glitches. I had a classification completely drop off and employees were not able to enter their absences. We also rely on daily absence reports and two subs showed up because the job on the report did not show there was already an absence. 

 

Could we please correct the absence report issue?

 

Thank you

2 Replies
MuskanS
Community Support Expert
Community Support Expert

Hi! @AmandaD3 

 

We are working with the SmartFind Express product team to gather information on the absence report.  We thank you for your patience while we update this thread.  


Muskan Sehar

PowerSchool Community Moderator


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Community Moderator
MuskanS
Community Support Expert
Community Support Expert

Hi! @AmandaD3 

 

To troubleshoot and assist you further, would you please confirm what report is the Absence Report?  Is it Today's jobs?  Also, what do you mean by classification completely drop off?


Muskan Sehar

PowerSchool Community Moderator


Remember to give Kudos to suggestions that help you! If a suggestion solves your issue, please select Accept As Solution on the post so others can see the solution, too!
Community Moderator