Hmm Looks Like You Don't Have Access Error Message

[#1]

All Community Members

Some pages are open to all Community Members while others are restricted to certain roles within a school or district such as a Technical Contact.  If you are not a Technical Contact and you feel you should be a Technical Contact, I recommend reaching out to a Technical Contact in the school or district to request assistance with PowerSchool Product.  

You can also email businessoperations@powerschool.com and PowerSchool will work with your school or district to request the role is added to your PowerSchool account on your behalf.

Note: Some PowerSchool products use single sign-on to access the community.  Check the Getting Started guide to see if you are using one of these products.

Technical Contacts

If you are a Technical Contact in your school or district and you are unable to access our product-specific resources and the Case Portal, I recommend reviewing the tips below to ensure your PowerSchool Community account is set up to allow the correct access.

• Make sure you created your account using their staff email address.  You can request a change of email address by emailing businessoperations@powerschool.com.

We recommend reviewing our guide on Getting Started as a Technical Contact. 

Please email businessoperations@powerschool.com if you have followed all of the steps above and continue to experience difficulties accessing our product-specific resources and the Community Case Portal.

[mgarrett770]

I am unable to log in using password and email. I also sent a recovery and am not able to log in

[CindyOp]

Hi @mgarrett770

Thank you for reaching out to the PowerSchool Community.

Can you share with me what PowerSchool product you are having trouble logging into? 

[DrConRob]

I'm trying to apply for a job, where do I go?

[jamiem7]

If you're interested in applying for a position at a school or district, be sure to check out their job site. If they're utilizing PowerSchool Unified Talent, and you have any queries during the application process, feel free to contact the school or district directly or visit our Unified Talent Applicant page for assistance.

[Joebhouse1]

I keep getting blocked because I already have an account, but I can't get information regarding my username or password.

I have been going over and over this, but nothing works.

Ben H

[Reshma]

Hi @Joebhouse1,

While I reach out to you over a case to discuss this further, this article will provide the most common reasons you may receive a message that you do not have access to a resource.

[mattsebold]

Did all the stuff. Nothing works. I'm in, but when I try to apply for a position on Boston Public School "Talent Ed," it sends me back here and says that my password is wrong. I might not be able to get my summer job because of this.

[CindyOp]

Hi @mattsebold 

I'm sorry to hear that you're still having an issue. Have you tried our chatbot? Our PowerSchool Support team is also happy to assist you.

[klrudao]

Hello, 

 I have been trying to log in with my work email and password and its telling me they are incorrect. I have reset the password and used the link to log in that comes in the email after resetting and getting the same response of them being incorrect. I have tried calling the support number and it just gives me a dead tone, I have also sent an email to support with no response. I am trying to get into My Business Plus through PowerSchool, any help would be greatly appreciated. 

[CindyOp]

Hi @klrudao 

Thank you for reaching out to the PowerSchool Community.

I see that your email to support has created a case for you. A support agent will contact you to assist you. 

The BusinessPlus Support personnel in your district might also be able to assist you.

[AlyLev]

What is the reason I can't login, despite having request password change link and never getting one.

[jfonti]

Hi,
I'm trying to log in to apply for jobs, but the website won't let me, It keeps saying "wrong email or password" despite having reset the password numerous time. Is there a way to resolve this?

[cmooshian]

I am unable to log into my school spring account.  I keep changing my password it then asks me to transfer my previous information.  I ask to "skip" instead of transfer and it will not let me past the screen to proceed into school spring.  Please advise.  This is a real problem as I cannot apply for any positions in my district.  

Please advise ASAP. 

[EMeyerhein]

Despite saving my username and password in Google, it does not work.  I believe you have transposed the fields for username and email address in your software. Can't log in, don't receive reset emails. can't apply with your customers for a job 😞

[#16]

All Community Members

Some pages are open to all Community Members while others are restricted to certain roles within a school or district such as a Technical Contact.  If you are not a Technical Contact and you feel you should be a Technical Contact, I recommend reaching out to a Technical Contact in the school or district to request assistance with PowerSchool Product.  

You can also email businessoperations@powerschool.com and PowerSchool will work with your school or district to request the role is added to your PowerSchool account on your behalf.

Note: Some PowerSchool products use single sign-on to access the community.  Check the Getting Started guide to see if you are using one of these products.

Technical Contacts

If you are a Technical Contact in your school or district and you are unable to access our product-specific resources and the Case Portal, I recommend reviewing the tips below to ensure your PowerSchool Community account is set up to allow the correct access.

• Make sure you created your account using their staff email address.  You can request a change of email address by emailing businessoperations@powerschool.com.

We recommend reviewing our guide on Getting Started as a Technical Contact. 

Please email businessoperations@powerschool.com if you have followed all of the steps above and continue to experience difficulties accessing our product-specific resources and the Community Case Portal.

[#17]

All Community Members

Some pages are open to all Community Members while others are restricted to certain roles within a school or district such as a Technical Contact.  If you are not a Technical Contact and you feel you should be a Technical Contact, I recommend reaching out to a Technical Contact in the school or district to request assistance with PowerSchool Product.  

You can also email businessoperations@powerschool.com and PowerSchool will work with your school or district to request the role is added to your PowerSchool account on your behalf.

Note: Some PowerSchool products use single sign-on to access the community.  Check the Getting Started guide to see if you are using one of these products.

Technical Contacts

If you are a Technical Contact in your school or district and you are unable to access our product-specific resources and the Case Portal, I recommend reviewing the tips below to ensure your PowerSchool Community account is set up to allow the correct access.

• Make sure you created your account using their staff email address.  You can request a change of email address by emailing businessoperations@powerschool.com.

We recommend reviewing our guide on Getting Started as a Technical Contact. 

Please email businessoperations@powerschool.com if you have followed all of the steps above and continue to experience difficulties accessing our product-specific resources and the Community Case Portal.