Submitting Secure Data for Troubleshooting Only

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Submitting Secure Data for Troubleshooting Only

jbidk
Community Manager

 

Please note that we have a new and updated Case Portal coming soon. Please refer to this article for the latest updates.

 

If you would like to provide personally identifiable or sensitive personal information to assist with troubleshooting this issue, please share it in this space on the new case form.  

 

Secure_Data.png

 

This will ensure that it will not be visible in the case portal or any correspondence. This information will be removed from our case tracking system upon closure of the case.