Will not let me register child for pre-K

Three13
New Member

Will not let me register child for pre-K

I followed the instructions very carefully and reviewed the form about 10 times but still get the grayed-out submission button to register.  It doesn't list any of my entries as invalid, and I followed the format guidelines for dates, phone numbers, etc.  No clue what the issue is.  Do all of the uploaded documents have to be a certain format?!  Thanks...

4 Replies
LDingman
Trainee

I am having the same issue, we posted at the same time! 

byun01
Trainee

Do you get the error message "Your student must be 4 years old by August 31st in order to enroll in Pre-K?" If so, I think the registration form is broken and needs to be fixed. 

Three13
New Member

No, just the grayed out button... no idea what’s wrong. Thanks for the thoughts though.
jamiem7
Lead Community Moderator
Lead Community Moderator

Thank you for reporting this issue in the community!  We have escalated this issue to the Enrollment team to find a quick resolution.  We provided more information in a previous thread discussing the issue, here.


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