Could you please confirm the internet browser you are using to access the Enrollment forms? Our Enrollment forms are designed to work best with Google Chrome or Firefox browsers. I recommend accessing the Enrollment form using one of these browsers and also switching to a laptop/desktop if you are accessing the form on mobile.
Thank you for reaching out to the PowerSchool community for assistance.
Another community member experienced a similar issue with snapcode. I recommend reviewing the similar thread by clicking here.