Troubleshoot: No Access ID or Password


If your school district is requiring you to complete your student’s registration via the PowerSchool Parent Portal, you will need to add your students to your Parent Portal account with your student’s Access ID and Password. Your student’s Access ID and password is generated and administered by your school district to protect your student’s information.

If you have not received an Access ID and password, we would suggest contacting your school district directly to receive them. However, there are a few steps you can take before contacting your school.




  1. Check your email for any communication from your school district, as it may contain your student’s Access ID and password.
  2. Log in to your Parent Portal account and see if your student has already been added to your account. In this case, you will not need to add your student again.


Still Not Working?

If these steps do not help you access the form, contact your school district’s registration department for further assistance.



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I am trying to sign into parent portal but it asked for a student ID and password. I don't know what to do. I just want to see my child's PowerSchool and grades. Help?

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Last update:
‎07-12-2022 09:05 AM
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