Troubleshoot: Forgot Password

Summary

  • I cannot log in to my account.
  • I can’t remember the password for my account.

 

Audience

  • Do you have an Enrollment account?
  • Are you seeing an error message when attempting a login?

 

Solution

NOTE: Enrollment will not be able to tell you your current password. We do not have the ability to see the password you have set for your account.

 
Create account.PNG

 

  • Click the “Forgot password” link below the “Sign In” button
  • You will have two options for recovering your password.
    • Email (Temporary Password): Follow the step by step instructions to get a temporary password link sent to your email  from noreplyregistration=powerschool.com@regmail.powerschool.com
    • Online (By Answering Security Questions) : Answer the security questions correctly to reset the password to a recent one.
    • If you are using a phone number to login, use the Sign into your account using your phone number link on the page to instructions specific to cell phone accounts.)
    • In case you have not received the temporary password, please check the spam/junk folders of your email address. 

 

Still Not Working

If you aren’t seeing the message shown above and the page just keeps reloading when you enter your login information you may be having a web browser issue. Please review the Clear Browser History, Cache, and Cookies article. If that does not resolve the issue, please contact your district office.

 

 

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  • Comment directly on this article to request clarification or share feedback about the content of the article
  • For other questions, not directly related to this article, please post a question in the product-specific forum
Comments

I cant make a new password

 

This wasn't helpful! I tried signing in and asked for the temp password. Received the temp password but when I enter the temp password received it says that the information is wrong/ invalid. Even answering my personal questions doesnt work. Please help!

It seems like you've provided instructions for recovering a password or login information for a specific service or website, possibly related to PowerSchool or a similar platform.

Can we PLEASE just have EITHER a email for login OR a username and really TRY to not overthink this...you guys might have a wonderful website...but it's worthless if we cannot login... and NO...sometimes...it's not user error when the provider INSISTS on NOT being user friendly or HELPING us by having a forgot password system that ACTUALLY works...
I have never received ONE email whether a code or an actual password prompt to help...so when I say ..NOT user friendly..I definitely mean it...

 

YOUR SITE is  the antithesis of helpful. It's as if PowerSchool went out of its own way to be the least helpful education platform around. Which again is a shame ..

Screenshot 2024-04-07 7.45.22 PM.png

 

Please proceed to the job board and while it WOULD be easy enough for us to give you a LINK anywhere to do so...nah...Why again would we focus on USER FRIENDLY results or helps of any kind??  Why would anyone want a pragmatic system?  Why shouldn't this be as easy as UNIX?? Maybe we should have to do C++ coding to get into an application...because now that would be ridiculous...

 

If it seems that this is a bit rough...maybe so. My father was part of the team that created JAVA  at Oracle, so maybe it's just something that I got used to...engineers getting it right the first time. If I take it all for granted, my apologies. I just hold engineers to a higher bar because most are exactly that smart.  This does not exude that. 

 

Summary

  • I cannot log in to my account.
  • I can’t remember the password for my account.

 

Audience

  • Do you have an Enrollment account?
  • Are you seeing an error message when attempting a login?

 

Solution

NOTE: Enrollment will not be able to tell you your current password. We do not have the ability to see the password you have set for your account.

 
Create account.PNG

 

  • Click the “Forgot password” link below the “Sign In” button
  • You will have two options for recovering your password.
    • Email (Temporary Password): Follow the step by step instructions to get a temporary password link sent to your email  from noreplyregistration=powerschool.com@regmail.powerschool.com
    • Online (By Answering Security Questions) : Answer the security questions correctly to reset the password to a recent one.
    • If you are using a phone number to login, use the Sign into your account using your phone number link on the page to instructions specific to cell phone accounts.)
    • In case you have not received the temporary password, please check the spam/junk folders of your email address. 

 

Still Not Working

If you aren’t seeing the message shown above and the page just keeps reloading when you enter your login information you may be having a web browser issue. Please review the Clear Browser History, Cache, and Cookies article. If that does not resolve the issue, please contact your district office.

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource
  • Comment directly on this article to request clarification or share feedback about the content of the article
  • For other questions, not directly related to this article, please post a question in the product-specific forum

Summary

  • I cannot log in to my account.
  • I can’t remember the password for my account.

 

Audience

  • Do you have an Enrollment account?
  • Are you seeing an error message when attempting a login?

 

Solution

NOTE: Enrollment will not be able to tell you your current password. We do not have the ability to see the password you have set for your account.

 
Create account.PNG

 

  • Click the “Forgot password” link below the “Sign In” button
  • You will have two options for recovering your password.
    • Email (Temporary Password): Follow the step by step instructions to get a temporary password link sent to your email  from noreplyregistration=powerschool.com@regmail.powerschool.com
    • Online (By Answering Security Questions) : Answer the security questions correctly to reset the password to a recent one.
    • If you are using a phone number to login, use the Sign into your account using your phone number link on the page to instructions specific to cell phone accounts.)
    • In case you have not received the temporary password, please check the spam/junk folders of your email address. 

 

Still Not Working

If you aren’t seeing the message shown above and the page just keeps reloading when you enter your login information you may be having a web browser issue. Please review the Clear Browser History, Cache, and Cookies article. If that does not resolve the issue, please contact your district office.

 

 

Was this Article Helpful?
  • Kudo this article if you found it helpful. It will help others find this resource
  • Comment directly on this article to request clarification or share feedback about the content of the article
  • For other questions, not directly related to this article, please post a question in the product-specific forum
Last reviewed:i
  01-01-2024 05:56 AM
Version history
Last update:
‎01-01-2024 05:54 AM
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