All users with a PowerSource account should now be able to access knowledge base articles and forums that have been migrated from PowerSource to the PowerSchool Community. Users will have access to the products in which the district has subscribed. To navigate to these knowledge base articles, select the Product Support tab in the top left of any page in the Community and select the product board you would like to access.
We have a new Community Moderator. JoeOM joined the Community Moderator team this month and is dedicated to ensuring you receive a solution for all your questions. You can learn more about Joe and the rest of our community team here.
Avatar Contest Winners!
Let’s congratulate our May Avatar Contest Winners for updating their avatar and sharing their story with us. Thank you to AnnR9, DataJeannie, Sharonm44, Ranay, AliciaS4, and RachelC!
The top contributors for the month of May are RogerS and Vance. We appreciate your contribution to the Community and to the members :)
We have Community Orientation Videos that will provide assist community members on how to Register in the Community, Password Resets, How to Locate Product Forums and Knowledge Base Articles, along with several others. The orientation videos are housed under Our Community>Getting Started.
We are currently working to highlight the top articles on each product board. This will help users quickly find articles the most reviewed articles. The top articles will be shown in the right of the knowledge base page under ‘This Week’s Important Articles’.
Since the beginning of the 2019-2020 school year is quickly approaching, we have placed the top five articles for the parent and student registration portal at the top of the Enrollment (Family Support) knowledge baseboard.