What's New in our Community: April 2020

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What's New in our Community: April 2020

Community Moderator

Top Contributors 

Please help us congratulate our April contest winners!  These members are the Community’s Top Contributors during the month of April by assisting other members in the discussion forum posts.

 

  • DanM3 
  • JeffG9 
  • JeromeO 
  • BarbaraD2 
  • Jrand 
  • Mhopkins 

You can be our next top contributor!  Top contributors dedicated their time and resources to help other community members with questions and issues in a variety of PowerSchool products.  JeromeO’s responses received the most kudos and JeffG9 had the most responses accepted as a solution in April. 

 

You can accept a solution for each topic you post by selecting ACCEPT AS SOLUTION on the response that helped answer your question or resolve your issue.  All Community members can give a kudo to another member’s response by selecting the thumbs up on the bottom left of the response in which you would like to recognize. 

 

May Contest 

As we prepare for our end-of-year and back-to-school processes, we want to ensure we are providing dedicated Knowledge Base with the most up-to-date information.  We want to hear from you!  

 

We encourage users to share their feedback of knowledge base articles in the PowerSchool Community to allow PowerSchool to improve any articles and help other Community members to recognize articles that are the most helpful for other PowerSchool customers.  You can share your feedback at the bottom of each knowledge base article by selecting Yes stating the article is helpful or choosing No and leaving a comment on how you feel the article can be improved.  Learn more about providing feedback on knowledge base articles here. 

 

 

What’s New 

We are excited about the new features that will be incorporated in the Community this year.  We have rebranded in the Community.  You should see this rebranding throughout the Community now.   

 

As features are updated in the PowerSchool Community, knowledge base articles will be posted to provide more details of each feature will be posted in the How to Use our Community Knowledge Base.  We recommend reviewing our most recent article, How to Launch Chat Support. 

 

Don’t forget to continue reviewing COVID-19 Resources for tips and best practices for distance learning and virtual operations!  Many Support teams are holding Office Hours to help during the time of school closures.  If your product(s) is hosting Office Hours, the COVID-19 pages and the product pages under Product Support should house the Office Hours schedule.