Please help us congratulate our Top Contributors for the month of May! @JeffG9 had the most replies leading to a resolution. Thank you, all, for your contributions to our Community in May!
A big shout out to our May contest winners! These members earned a badge in May for leaving 10+ helpfulness ratings on the knowledge base articles in the Community.
These members have shared their feedback on knowledge base articles to allow us to improve our resources. They also help other Community members by rating articles as helpful. We encourage all members to give us feedback. Read more here to find out how you can share article feedback.
We have an exciting contest for June. We have created a scavenger hunt in the PowerSchool Community. Share your answers with us in this thread. The first 20 members that respond in full, with the correct information, will be recognized and receive a reward.
Let the scavenger hunt begin!
PowerSchool Ideas Portal
We are excited to announce a new feature that makes sharing enhancement requests easier. We have introduced the PowerSchool Ideas Portal where you can directly submit ideas to the Product team.
You can visit the Ideas Portal by hovering over Contact support in the top menu, selecting PowerSchool Ideas Portal, or by simply following this direct link.
Learn more about the Ideas Portal here.
@Mentions Feature Update
We have also introduced the @Mentions feature which enables you to easily reference other community members or community posts in the body of a message. When creating a post, you can use the "@" symbol to trigger the feature which will display suggestions in a drop-down based on the activity on the thread. As you type a member's username or the title of a community post, it will display relevant suggestions with user mentions appearing at the top of the search pop-up, followed by matching content.
Learn more about the Mentions feature here.
Finding Videos in the Community
We have added many videos to the Community to help walkthrough processes for the Community and PowerSchool products, as well as Office Hours and Webinars. There are two methods you can use to find articles that contain a video.
You can navigate to the page in the Community such as How to use our Community and choose Video in the Filter Results menu to the right of the page. This will show a list of all knowledge base articles within the specific location that contains a video.
You can also search for videos by typing the word Video in the Community search bar. This will show all knowledge base articles that have the Video label. The search results can be narrowed by utilizing the filter options such as Location.
To learn more about the process to simplify the search, review the Search Tips article in the community.