How to Reset Community Password

 

 

 

Step by Step Guide:

 

  1. Click Sign In on the top right-hand side of the page.
  2. Select Forgot Username or Password.   
  3. Enter the email address associated with your community account.
  4. Use the link that is sent to your email from the community to create a new password.
    • Make sure to check your Spam/Junk folder for this notification. 
    • Make sure to use at least seven characters, one uppercase, one lowercase, and one number.  If your new password meets these requirements but you receive an error message, try clearing your cache and walking through the password reset option again.  

 

If you continue to experience difficulties resetting your password, please reach out to BusinessOperations@powerschool.com to further troubleshoot.

 

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Comments

brand new and this program does not work frustrated!!!

Hi @emurphy60

 

Greetings from PowerSchool Support!

 

Could you please share more information on the issue that you are facing? If it regards community this article might help you with navigating in Community. 

 

 

 

Step by Step Guide:

 

  1. Click Sign In on the top right-hand side of the page.
  2. Select Forgot Username or Password.   
  3. Enter the email address associated with your community account.
  4. Use the link that is sent to your email from the community to create a new password.
    • Make sure to check your Spam/Junk folder for this notification. 
    • Make sure to use at least seven characters, one uppercase, one lowercase, and one number.  If your new password meets these requirements but you receive an error message, try clearing your cache and walking through the password reset option again.  

 

If you continue to experience difficulties resetting your password, please reach out to BusinessOperations@powerschool.com to further troubleshoot.

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.

 

 

 

Step by Step Guide:

 

  1. Click Sign In on the top right-hand side of the page.
  2. Select Forgot Username or Password.   
  3. Enter the email address associated with your community account.
  4. Use the link that is sent to your email from the community to create a new password.
    • Make sure to check your Spam/Junk folder for this notification. 
    • Make sure to use at least seven characters, one uppercase, one lowercase, and one number.  If your new password meets these requirements but you receive an error message, try clearing your cache and walking through the password reset option again.  

 

If you continue to experience difficulties resetting your password, please reach out to BusinessOperations@powerschool.com to further troubleshoot.

 

Was this Article Helpful?

  • Kudo this article if you found it helpful. It will help others find this resource.
  • Comment directly on this article to request clarification or share feedback about the content of the article.
  • Use the product-specific forum for questions not directly related to this article.
Version history
Last update:
‎03-23-2023 11:23 AM
Updated by:
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