This is Sumera Begum from St Ignatius school, have been working as a librarian. On Friday, upgrade to L4U V5 was completed. today I wanted to access this new version but unable to access that one after following the instruction. I received an e-mail from Mark Force telling me everything. this is the reason, I tried to reach you people to get some technical support.
Thank you for your recent post @SumeraB.
The best way to connect with the L4U support team is via email at L4U.support@PowerSchool.com. A ticket automatically gets created from your email and the next available support representative will connect with you to assist with your questions. Please include a brief summary of the upgrade question so they are able to assist you right away.
We also have some great knowledge base articles to get you started:
New Features in V5
Pre & Post v5 Upgrade - things to do
Thank you and have a wonderful day!
PowerSchool Community Moderator
Hi Everyone, I've been immersed in the tech field for 25 years now. For the last 2.5 years, I've found myself in the school system of the Addison Northwest School District in Vergennes VT. Hi everyone!
Thank you for your post and welcome to the Community! If you have any questions we encourage you to post to the product related forums or in the Community. We hope you find this a useful place to find information. We look forward to hearing from you more!
My name is Sandy Ankenman and I am the SIS Director for PowerSchool at the Miami Public Schools in Oklahoma. Our school has been using PowerSchool since 2002.
Thank you for your post and welcome to the Community! We hope you find information in the Community to be useful. If you have any questions or suggestions please let us know.
We look forward to hearing from you more!
My name is Mary Estella Regalado from Kyle, Texas. I have been married to Valentin Regalado Jr. for 49 years. I have 7 children, 27 grandchildren and 15 great grandchildren. I retired almost 2 years ago from Hays CISD with 38 years of service with the following positions; Nurse's Aide, Teacher's Aide, ISS Clerk, Attendance Clerk, Registrar for Hays High School, School Secretary for Dahlstrom Middle School, Technology Secretary, Accounts Payable Specialist, Child Nutrition Finance Assistant and sold Football tickets for Hays and Lehman football games. I love my Hays CISD family. Now I am subbing for Hays and just loving it. I love to travel and am very artistic. Enjoying my family as much as I can. Just hard to get around to all of them as much as I would love to. Too many! :)
Hello, @MARYR22 -
Welcome to the Community! I hope you find it a useful place to find information and connect with other PowerSchool users. Thank you for taking the time to introduce youself.
Hello! My name is Kathy Conner and I'm the Employment/Benefits Specialist at Butler Community College. We are part of the People Admin family and have used the applicant tracking system since 2015. I still vividly remember how thrilled I was on our on go-live date and realized that keeping track of the myriad of paper applications was a thing of the past! To be honest, I am a bit apprehensive about the move to Power School, probably just because of the "unknown" factor. Still, it is exciting to meet new colleagues!
Hello, @KathyC8 -
Welcome to the Community! I hope you find it a useful place to find information and connect with other PowerSchool users. Thank you for taking the time to introduce youself and letting us know your background. Any move can be a tad scary, but we are glad to have you as part of our PowerSchool family.