To whom it may Concern,
I am unable to log in to School Spring. I type in my username and password. I get a error message saying that it does not match their records. I go to forgot password and it tells me that my user name is not recorded. I then go to forgot user name, they send me verification that the user name I originally typed in was correct. What is going on? I need to apply for a job.
I’m sorry to hear you are experiencing difficulties accessing your SchoolSpring account.
We recommend requesting the temporary password by selecting the "Trouble logging in?" option on the SchoolSpring portal. Use the username that you received via email to request the password reset link.
If you continue to face difficulty logging in to your SchoolSpring account. Please refer to this thread for further troubleshooting steps.