Doesn't recognize an employee trying to apply Talent Ed- Unable to Match your information error

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Trainee

Doesn't recognize an employee trying to apply Talent Ed- Unable to Match your information error

NaeDeanM_0-1598470464741.png

I had her login at top of the page and it finally worked, but not sure why it is not accepting her email as an in-district employee.

1 Reply
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Community Support Expert
Community Support Expert

Re: Doesn't recognize an employee trying to apply Talent Ed- Unable to Match your information error

Hi! @NaeDeanM,

 

Please make sure the information is correct in the Candidate Portal.  Under Configure -> Candidate Portal --> Internal Applicant Challenge Screen, I recommend using email for the Challenge Question Type.  Then all you need to do is enter your Domain name.  


Muskan Sehar

PowerSchool Community Moderator


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