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What can I do to retrieve my username and password?
When it comes to your username, that will be the email address that you used to create the account. It will auto-populate as your username after you enter in your email on the login screen. When it comes to your password, there is a Forgot Password link under the password text field.
This will send a forgot password email to your email address on the account. If you do not see this email in your email inbox, please make sure you check your junk and spam folders as well. The email does come from no-reply@powerschoolcorp.com.
This will have you create a new password, the only criteria being 8 characters long and confirm it on the next text field below. This will reset your password for you to log in.
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If this does not work try doing the following. When you signup use the same information from your old account but make sure to click sign up not sign in. School spring should include this information and the information listed above on the login page.
If this does not work, I suggest submitting a service request in the following link
This doesn't work
Hi @Rosaelsa45
For us to assist you further, would you please confirm if you are facing an error message when you they click on it? What exactly is occurring when you are trying to reset your credentials?
What can I do to retrieve my username and password?
When it comes to your username, that will be the email address that you used to create the account. It will auto-populate as your username after you enter in your email on the login screen. When it comes to your password, there is a Forgot Password link under the password text field.
This will send a forgot password email to your email address on the account. If you do not see this email in your email inbox, please make sure you check your junk and spam folders as well. The email does come from no-reply@powerschoolcorp.com.
This will have you create a new password, the only criteria being 8 characters long and confirm it on the next text field below. This will reset your password for you to log in.
Was this Article Helpful?
What can I do to retrieve my username and password?
When it comes to your username, that will be the email address that you used to create the account. It will auto-populate as your username after you enter in your email on the login screen. When it comes to your password, there is a Forgot Password link under the password text field.
This will send a forgot password email to your email address on the account. If you do not see this email in your email inbox, please make sure you check your junk and spam folders as well. The email does come from no-reply@powerschoolcorp.com.
This will have you create a new password, the only criteria being 8 characters long and confirm it on the next text field below. This will reset your password for you to log in.
Was this Article Helpful?