I am trying to complete an application on weteachla for an adult school teaching position. It says that I am already in the system. I tried using my email to reset my account but it is saying that is not the correct email. What do I need to do to reset my account and gain access.
Thank you for your query on PowerSchool Community!
I understand that the e-mail you are using in an attempt to recover your account is displaying a message that it does not exist in the system and when you are applying to a job listing it mentions that an application already exists with your details. In that case, I suggest that you check your e-mail address and make sure that it is the same one that you previously used to create the account to apply.
If you continue to face the issue I recommend that you check Option 3 in the Knowledge Base article that I have linked below for your convenience:
How Do I Recover My Username and/or Password?
I hope this helps, feel free to reach out to us for any further query.