Reset Password

smallet
New Member

Reset Password

I am an applicant trying to Reset my password and I am not getting the emails to reset it. I was recently on Cy-Fair ISD last night and nothing came. Today, I was on Responsive ed and reset password nothing has  been emailed to me. Can someone help?

1 Reply
ElstonS
Senior

Hi @smallet

 

Thank you for reaching out for assistance on the PowerSchool Community!

 

I understand you were trying to reset your password. The emails we send to reset passwords sometimes end up in the Spam folder and if you still can't locate it in the spam folder, there is a probability that there was a spam complaint lodged against it. 

 

We recommend walking through the process of resetting your password one more time and checking your Spam or Inbox folder to determine if you are able to locate the password reset link.

 

Please let us know if you have any follow up questions. 



Elston S.
PowerSchool Community Moderator
Remember to give Kudos to suggestions that help you!
If another user helps solve your issue, please select Accept As Solution on their post so others can see the solution, too!