Password resets


Password resets

Why do keep on getting this message when I try and rest my password?


"This password reset link has been deactivated"

2 Replies
Community Support Expert
Community Support Expert

Hi @jshurkin,


Thank you for posting in PowerSchool Community.


To assist you further, would you please confirm the product name where you were trying to reset your password?

PowerSchool Community Support Expert

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Hi, I had this same problem and it turned out that it was because I have a password manager program that auto-fills in the password. That was messing up what was going on. What I did to fix it was open a different browser that does not have that auto-fill function set up. then I clicked the "forgot password" thing, filled in my email and it sent me the email. Then when I clicked on the link in that email, the link worked.