New substitute application login - Error page

[preethagirish]

Hello,

I am trying to log in on the new substitute login page and I keep getting an error message. Please help

https://coppell.tedk12.com/hire/ProfileErrorPage.aspx

We're Sorry

Alert   An error has occurred that prevents this portion of your profile from being saved at this time or you have logged out of the system. Please login again, and try your task again.We apologize for the inconvenience.   Back to the Careers Homepage

[MuskanS]

Hi! @preethagirish,

A few common reasons that may be causing hindrance when trying to log into your account include the use of a different e-mail address, having multiple accounts, cache, and cookie data that needs to be cleared.

I suggest clearing the cache and cookies on your browser or trying a separate browser to access the portal. It's also helpful to make sure that you don't have multiple accounts registered and that you are using the correct email when trying to log in.

If none of the above suggestions work, I recommend resetting your account password and ensuring that you are using the same e-mail address that was used to create your Hire account when requesting a password reset link.

Please feel free to reach out to us if you have any follow-up questions.

[MuskanS]

You can follow the steps mentioned below to request a password reset email:

• Go to the Hire login page for your school district.
• Click the "I forgot my Username or Password" link.
• Enter the email associated with your account. Because of added security measures, you MUST use the email associated with the account for this to work.
• This email should be sent within 5 minutes. If you don’t receive it, please check your junk mail and spam folders before contacting your system administrator.
• If you attempt to reset your password several times, only the reset password link in the LATEST email you received will work.

[TeacherCam93]

Hi I am having this exact same issue. I have cleared my cookies, tried a different browser, and changed my password. None of those things fixed it. What else can I do to fix this? Thank you!

[gnorris]

Hi!

When I navigate to the webpage from the link provided, from what I see, it's asking you to log back into the system. Have you tried logging back in at the top of that exact same page?

Could you check your Spam folder to make sure that those emails aren't ending up in there? That email may provide a specific link to click on to get to the correct page to log back in.

If that don't work, see if this one helps: https://coppell.tedk12.com/hire/index.aspx

Or - last case scenario - Click on this link to go to the HR page for Job Postings: https://www.coppellisd.com/Page/14278 

Hopefully you will find resolution soon! 

Thank you and have a great day!

[gnorris]

Just curious: Is everyone applying for that same job at Coppell Independent School District or are these errors coming from completely different job websites?

Thanks!

[byroncasebier]

I have looked at 2 different postings and neither are the one you listed.

[MuskanS]

Hi! @gnorris,

Thank you for taking the time to help members of the community and sharing your best practices!

[byroncasebier]

I am having the same problem and none of the suggested fixes seem to work.  

[MuskanS]

Hi! @byroncasebier,

I am sorry to hear about the difficulty you are facing while logging into your applicant account.

Since you have tried all the troubleshooting steps discussed, please reach out to the Unified Talent Applicant Support team through a support case using this direct link.  The support team should be able to take a closer look at your account setup and work with you towards a solution.