Accessing Application Account

[rileysca12]

Good Morning,

I have tried applying for an 6-12 ESL Virtual Summer School teaching position yesterday and this morning.  However, I am having a difficult time logging into my account for some reason. It will not accept my original password.  Afterwards, I tried changing my password, but by the time I get the link it says it has been deactivated.  I am not sure what to next so that I am able to apply. 

Thank you so much for your time and help!

Best Wishes,

Ashley RileySchedler-Mazure

[MuskanS]

Hi! @rileysca12,

The error about the deactivated link is due to your district IT blocking the link to go through.  It is very common to have external emails scanned for links and the protection software to access the links to check for safety.  I recommend reaching out to the IT  who should be able to 'white list' emails from the PowerSchool domain.  This would allow external emails to still have the one-time reset link available.  We have a similar thread in the community, I recommend reviewing the thread by clicking here.