Known Issue: Error message when attempting to apply to jobs
There is a known issue with the Applicant Tracking sites for districts where applicants are receiving an error message at different stages of applying for a job. The error states the following: "We're sorry. An error has occurred that prevents this portion of your profile from being saved at this time or you have logged out of the system. Please login again and try your task again. We apologize for the inconvenience." (screenshot below)
As a workaround, applicants are able to reset their password in order to get around the errors. To do this, applicants can go under the Job Postings tab of the district's site > Menu section > "I forgot my Username or Password" link > enter their email in the textbox available > Submit > they will then receive an email notification with a link to open and reset the password.
This is a known issue under investigation by our engineering team. If you need any further assistance, please feel free to open a support case.