Students User name and password not working

luckylee
New Member

Students User name and password not working

Hello,

 

I am trying to login and re-enroll my children for the next school year 20-21 and it keeps saying the student ID and passwords are not valid. I am using the information provided to me by the school. What can I do to fix this?

1 Reply
MuskanS
Community Support Expert
Community Support Expert

Re: Students User name and password not working

Hi! @luckylee,

 

If you are adding your student to the parent portal by following the instructions provided in this article and still receives an error message of invalid credentials.  I recommend reaching out to the Enrollment section of your school district who should be able to assist you in registering your child for the school year 2020-2021.


Muskan Sehar

PowerSchool Community Moderator


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