Slow loading times on class assignments

PNRiley
Journeyman

Slow loading times on class assignments

It has been my displeasure to work with PowerSchool not only because of slow loading on class assignments but also the response to my problem.   The links they have sent me did not work.  Pathetic

4 Replies
jamiem7
Community Moderator
Community Moderator

Re: Slow loading times on class assignments

Thank you for sharing your feedback here. We have escalated your cases with our PowerSchool Support teams who are working together to review your issue and should be following up with you through your Support cases to further assist.

 

Our Support team noticed that the slowness may be caused by a third-party product, Moxtra. Since you are using Google, I found information on an annotator tool using Google Drive that may function better for your school or district. You can find that information in this article.  Our Unified Classroom Support team is happy to review this option with you when they reach out if you are interested



Jamie H.
Lead Community Moderator

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PNRiley
Journeyman

Re: Slow loading times on class assignments

Now the grades on the assignments are not showing on the assignment page.   I grade the assignment but when I put in the points at the top, they don't show up on the assignment page.

PNRiley
Journeyman

Re: Slow loading times on class assignments

I can't use the google drive option since it is not available to me.  So right now the product is slow and does not record grades.   Please help on this problem.

MuskanS
Community Support Expert
Community Support Expert

Re: Slow loading times on class assignments

Hi! @PNRiley 

 

We worked with our support team on your case and our support team would like to connect with you and Eden via phone to discuss this issue further.  Please add a comment or reply to the case so that our support engineer can be notified and schedule a call with you.


Muskan Sehar

PowerSchool Community Moderator


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