Slow loading times on Class pages

nsarver
Hobbyist

Slow loading times on Class pages

All of my teachers are experience SLOW load times, timeout/error messages, etc --Is this a known issue?

24 Replies
MichaelG3
Journeyman

Same here! I just got off the phone with them. This is a known issue. Updates are being posted on the PowerSchool Status page.

DanM3
PowerSchool Champion
PowerSchool Champion

My guess with everyone relying solely on the Unified Classroom, Class Pages and PowerSchool Learning the servers are getting slammed.  Hopefully they are able to add more resources to meet the needs.

Dan Morgan
Saint Mary's College High School - Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000

jhanlon
Professional

The slowness has been a real drain on what we are trying to do.  We got a few teacher moved to Schoology (which is fantastic and is way more unified then anything in PSUC) unfortunalet we didnt have enought time to move all staff over

nsarver
Hobbyist

Same here, I'm dealing with a staff of frustrated teachers (not to mention the students and parents) just trying to connect with their students.  Since this is our LMS for the time being (we've also chosen to move to Schoology next school year), it's hard to keep telling them that they're investigating it.  

MDeFore
Specialist

It's bad...this is our first day of distance learning and it is not going well. It was terrible around 8am easter, improved around 9am for about two hours...now its back to being extrememly slow again and that dang cat wont go away.

nsarver
Hobbyist

Just wondering!  Are the teachers who moved to Schoology having any issues??

jhanlon
Professional

No Schoology is amazing.  I would suggest getting your resources invested in it quickly.  It is night and day.  The grade passback to PTP and PowerSchool app in Schoology is way better then anything  we have experienced in UC

DanM3
PowerSchool Champion
PowerSchool Champion

Actually schoology was reporting issues earlier today as well. Some customers were seeing this message:

"Site is temporarily unavailable"
Dan Morgan
Saint Mary's College High School - Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000

nsarver
Hobbyist

Good to know!