Slow loading times on Class pages

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Hobbyist

Slow loading times on Class pages

All of my teachers are experience SLOW load times, timeout/error messages, etc --Is this a known issue?

24 Replies
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Rookie

Re: Slow loading times on Class pages

Same here! I just got off the phone with them. This is a known issue. Updates are being posted on the PowerSchool Status page.

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PowerSchool Champion
PowerSchool Champion

Re: Slow loading times on Class pages

My guess with everyone relying solely on the Unified Classroom, Class Pages and PowerSchool Learning the servers are getting slammed.  Hopefully they are able to add more resources to meet the needs.

Dan Morgan
Saint Mary's College High School
Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000
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Professional

Re: Slow loading times on Class pages

The slowness has been a real drain on what we are trying to do.  We got a few teacher moved to Schoology (which is fantastic and is way more unified then anything in PSUC) unfortunalet we didnt have enought time to move all staff over

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Hobbyist

Re: Slow loading times on Class pages

Same here, I'm dealing with a staff of frustrated teachers (not to mention the students and parents) just trying to connect with their students.  Since this is our LMS for the time being (we've also chosen to move to Schoology next school year), it's hard to keep telling them that they're investigating it.  

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Specialist

Re: Slow loading times on Class pages

It's bad...this is our first day of distance learning and it is not going well. It was terrible around 8am easter, improved around 9am for about two hours...now its back to being extrememly slow again and that dang cat wont go away.

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Hobbyist

Re: Slow loading times on Class pages

Just wondering!  Are the teachers who moved to Schoology having any issues??

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Professional

Re: Slow loading times on Class pages

No Schoology is amazing.  I would suggest getting your resources invested in it quickly.  It is night and day.  The grade passback to PTP and PowerSchool app in Schoology is way better then anything  we have experienced in UC

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PowerSchool Champion
PowerSchool Champion

Re: Slow loading times on Class pages

Actually schoology was reporting issues earlier today as well. Some customers were seeing this message:

"Site is temporarily unavailable"
Dan Morgan
Saint Mary's College High School
Berkeley, CA
PowerSchool Hosted - v 20.4.3 - 600 Students
PowerSchool User and Admin since 2000
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Hobbyist

Re: Slow loading times on Class pages

Good to know!